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Frequently Asked Questions

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  • How long will it take to build my website?
    How long it will take to build your website depends on many factors including the scope of the project (eg. a large online store will take longer than a simple blog), how much content you have in place when we begin, how available you are for consultation with me, etc. If you're in a hurry to get something in place we can put a 'Coming Soon' temporary site up while we finish your project.
  • When can you start?
    We typically can start within a few days of signing a contract. We'll always pick a start date that works for us both.
  • Do you work for Wix or Squarespace?
    No, I do not work for either company. See more about my relationship with each company on this here.
  • Will I be able to edit my website by myself?
    Yes, part of our work together will include training so that you can make basic edits and updates on your website on your own.
  • Will you maintain my website for me?
    I do not fully maintain my clients' websites. But, I am here for support and recommendations as needed. Billing is done on an hourly basis with returning clients recieving a discount from my regular fee.
  • Once my website it built, am I done?
    No, you will want to keep your website up-to-date both according to the needs of your business and as best practices for websites change. Keeping it fresh and making grow are key to the website's success.
  • Will I need professional quality photos?
    Yes. Great photos are a must. They are what will draw site visitors in. If you do not have photos, stock images are a good option. Wix and Squarespace make free stock photos available to their users. Wix allows you to purchase photos from Shutterstock at a discounted rate.
  • Will I need to have all my content together before we begin?
    The more you have the better, but we can get started with what you have and add the rest as we go.
  • I live in Canada. Will I be able to afford your fees?
    Yes, I take the exchange rate between our two countries in to consideration when calculating the cost of your project.
  • Will my project have a contract?
    Yes, your project with have a written proposal and contract. Terms will be agreed to by both of us.
  • Who owns the website once it is published?
    You or your business or organization will own the website. I often start websites in my own account, then transfer ownership. As a Wix Partner and Squarespace Circle member I have early access to certain features and possible discounts that I can only pass on to my clients if the website is begun in my account.
  • Why should I hire you instead of my cousin or a kid in the neighborhood?
    If your cousin or kid in the neighborhood is a website designer, by all means hire them. If they are not, you should hire a professional you trust to build your website. The quality of your website should be equal to the quality of your business.
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